Annie Banerjee said she bought the $300 Dyson vacuum cleaner at Target Sunday.
When she got home, she discovered towels, a can of chili and rocks in the box. She returned to the store an hour later and said the manager told her there was nothing that could be done.
Banerjee said the store even called police on the "Hispanic" woman for trespassing.
Target released a statement:
"At Target, we want our guests to feel welcome and respected whenever they shop in our stores. We regret the experience that Ms. Banerjee had in our Houston Galleria store on Sunday and have reached out to her to apologize. We will be refunding Ms. Banerjee's money and providing her a new Dyson vacuum at Target's expense. We've also addressed the situation with the team members who were involved and will use this as a learning opportunity for our team."