Eleven days after Hurricane Maria roared across Puerto Rico, so many people are still desperate for food, water and fuel, all while the war of words continues over whether the United States is doing enough to help.
On Sunday at the President's Cup Golf Event in Jersey City, President Trump dedicated the winning trophy to the hurricane victims as he praised the United States' response. On Tuesday, Trump will see the dire conditions firsthand when he visits the island.
Eyewitness News reporter Kemberly Richardson arrived in Puerto Rico on Sunday, and many families on her flight traveled to the island to bring comfort, relief and supplies.
In San Juan there was a sense of urgency just to get to baggage claim. For families in the Tri-State Area, it means picking up supplies for their loved ones in Puerto Rico.
Willy Bonilla works for the NYPD. His brother, Fernando took off from JFK Airport Sunday. They packed crates full of food, water and other supplies, and will attempt t make the roughly two-hour drive to Cabo Rojo, where their 93-year-old grandmother and 78-year-old mother are desperately waiting for help.
"It hurts because I feel it, and I just can't wait to see my mom and grandmother and give them a hug," Willy said.
Puerto Rico is an island that is still in need of the basics, where people living in towns outside of San Juan are struggling.
Denise Rodriguez caught the first flight she could out of New York.
"I've never seen anything like this before, it's pretty hot in here, the smell in here. I've never seen anything like it before - it's bad," she says.
Madya Vivier and her son packed and flew in about 800 pounds of food and medicine. They're venturing out to the west side of the Island.
"My father called me on Friday saying they've run out of money and food - people in town are running out of food," Vivier says.
They know they face a daunting, extremely difficult road ahead, but are determined to pull through this catastrophe.