Complaints on packed Long Island buses

April 21, 2008 12:51:52 PM PDT
The Long Island Bus has grown over the past ten years to become one of the most used suburban bus systems in the nation. But Long Island Bus President Neil Yellin says the growth in ridership is outpacing the service the agency is able to offer. He says riders are sometimes left by the side of the road.

Long Island ridership for the bus system has grown 16.5 percent over the past decade to a projected 32.8 million this year. Yet the bus system's fleet has expanded just 4 percent, by 13 buses, over the same period.

The bus serves Nassau County and parts of Queens and Suffolk County. The Metropolitan Transportation Authority operates Long Island Bus for Nassau County.