Airline representatives from Newark and Houston arrived at the center early Friday, where counselors also were on hand to speak with about 50 relatives and friends of the victims.
Authorities are not releasing the names of the victims. One person on the ground also was killed.
The cause of the crash is unknown.
POSTED ON CONTINENTAL AIRLINES WEBSITE: Continental Airlines (NYSE: CAL) this morning expressed its profound sadness concerning the accident involving flight 3407, operated by Colgan Air, that occurred Thursday night near Buffalo.
"Continental extends its deepest sympathy to the family members and loved ones of those involved in this accident," said Larry Kellner, chairman and CEO of Continental Airlines. "We are providing our full assistance to Colgan Air so that together we can provide as much support as possible for all concerned."
Continental representatives are traveling to Buffalo to provide assistance to Colgan in its response to the accident. A family assistance center is being established in the area.
"Our thoughts and prayers are with all of the family members and loved ones of those involved in the flight 3407 tragedy," Kellner added.
Family members of flight 3407 passengers and crew should contact the airline at 1-800-621-3263.
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SOURCE: Continental Airlines
http://www.continental.com/
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