Price deception alleged at funeral homes

The News Leader

March 16, 2010 4:58:49 PM PDT
A sweep of New York City funeral homes finds that 87 are violating regulations. The city's Department of Consumer Affairs on Tuesday released results of its two-month investigation into the sales practices of funeral homes citywide.

Of the 579 inspected, the department hit 87 homes with 275 charges.

The charged homes face more than $230,000 in fines.

The majority of violations were issued for pricing deception.

Charges included failing to have retail prices visible and failing to provide prices over the phone.

Funeral homes were also found to be illegally displaying the cheapest caskets separately and more unpleasantly than the expensive options.

Another common violation was not disclosing that consumers may find a casket on their own.


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