Survey finds NYC subway car announcements accurate

A train arrives to the Astor Place station early Friday, Dec. 16, 2005 in New York. (AP Photo/ Dima Gavrysh)

April 5, 2010 7:30:56 AM PDT
Attention riders: Basic subway car announcements are made more than 75 percent of the time. And more than 80 percent of them are clear and accurate. That's according to an annual survey released Monday by the Straphangers Campaign. It was conducted between Feb. 3 and July 11, 2009. Surveyors made 6,600 observations of in-car announcement opportunities on 22 lines.

The news wasn't all positive. In 55 percent of delays and disruptions, there was either no announcement or an inaudible or incorrect one.

Among other findings: The 4, 5, 6, L, M and N lines performed the best. The D, G and 7 performed the worst.

Transit guidelines require conductors to make basic, in-car announcements, including the line, station name and any transfer points.


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