A 50-year-old factory worker sobs when he thinks about what his family went through last week.
He's afraid to show his face or reveal his name. His family of six was tied up and robbed in the alarming home invasion.
Surveillance video shows armed men entering the Manhattan Avenue building in Harlem last Wednesday. It also shows a young woman in a baseball cap carrying what appears to be a sleeping toddler.
"I thought it was a friend of mine," he said. "When my son opened the door and she walked in, the men put a gun to my son's head."
Then, they put a gun to his head and told him not to speak. He pleaded with them that he was just a factory worker and didn't have anything.
Police say the suspects took money and an iPhone, and then left in a silver BMW.
The first suspect is described as a Hispanic man, 19-23 years old, about 5'10" tall, 200 lbs, and wearing a black hooded sweatshirt, black hat and black sneakers.
The second suspect is described as Hispanic man, 19 years old, about 5'7" tall, 140 lbs, and wearing a white hooded sweatshirt, Yankees hat and white sneakers.
The third suspect is described as a Hispanic woman, 23-27 years old, about 5'5" tall, 130 lbs, wearing a dark shirt, jeans and a hat.
Some neighbors are now scared to answer their doors. One resident said an unknown woman knocked on her door Monday night at 10:30.
Anyone with information in regard to this crime is asked to call the NYPD's Crime Stoppers Hotline at 800-577-TIPS.
You can also submit your tips by logging onto the Crime Stoppers website at WWW.NYPDCRIMESTOPPERS.COM or texting your tips to 274637(CRIMES) and then entering TIP577.