Airline passengers' "changing" luck.

Seven On Your Side
January 11, 2011 3:12:35 PM PST
"I changed my flight," said one air passenger. "I got the last seat." Call it the stampede before the storm. Anxious travellers, nervous about being snowed-in, took advantage of the airlines one-time date and time change offers to get outta dodge. "Because of the storm I moved it to today," said one snow weary airline passenger at LaGuardia Airport.

American, Continental, and United Airlines all announcing they're waiving their $150 change fee for passengers scheduled to go to, from, or through the north and southeast during the next few days. That is, provided they rebook and fly by next Monday.

Delta's also waiving its re booking fee, extending the travel deadline until next Tuesday.

But travel expert Pauline Frommer says travellers shouldn't expect any more special treatment.

"A blizzard is an act of God. If you're stuck here because of a layover or a direct flight they (the airlines) have no responsibility to put you up in a hotel or feed you."

The airlines only have to get you where you're going, eventually. And that could take days. 10,000 flights were cancelled in the Blizzard after Christmas, grounding millions who bunked in the terminals.

Tonight, at LaGuardia Airport, concessions are preparing for another snow- in. "We got plenty of fries we are ready to go!"

Passengers not going anywhere can have delayed or canceled trips reimbursed "IF" they took out travel insurance.

"Some insurance policies may allow you to be put up in a hotel, they may cover your meals, extra clothing," says Pauline Frommer.

You may be able to get paid back if you miss your boat or connecting flights, or even a special event like a game or concert. It all depends on your travel insurance policy, which many people never bother buying.

United Airlines Change Fee Policy

Continental Change Fee Policy and travel advisory

Delta Change Fee Policy and travel advisory

American Airlines change fee policy

Story by: Nina Pineda

Produced by: Steve Livingstone CONNECT WITH NINA PINEDA AND 7 ON YOUR SIDE