"This is terrible," said one resident.
For the seniors and the disabled living inside the 36 apartments, it has been more than inconvenience.
"I am prisoner in my own home," said another resident.
Rosa Batista is desperate.
She and her family live on the 6th floor.
Her 10-year-old son has Cerebral Palsy and without the kindness of neighbors to help bring him up and down the stairs, she would not have survived this long.
In Spanish, she pleaded with the owners of the building to please fix the elevator because it is very hard on her and her family.
The building's management company sent the tenants a letter stating it was trying to fix the problem.
It blamed having to file permits and wait for inspections for the delay.
The letter warned it could take another month before service is returned.
Residents have do have an option, they can use the working elevator on the other side of the building, cross over the roof and come down on the side with broken elevator.
But for most, that is not really an option.
"They have got to fix this," said a resident.
Eyewitness News called the management company of the building, but no one returned our call.
Meanwhile, the residents wait.