7 On Your Side: Staff Sgt. gets car deposit back

Seven On Your Side
June 17, 2011 8:24:16 PM PDT
Freshly returned from her first tour of duty in Iraq, Staff Sgt. Carona Brown went to her neighborhood Nissan dealer to buy a car to get back and forth to her home in the /*Bronx*/.

"I saw one that I liked, I asked to see the car history and they said 'no you'll see it after you sign'," said Staff Sgt. Brown.

Used to being on high alert after her stint in Tahlil, which is South of Baghdad, Staff Sgt. Brown admits that should have been a red flag. However, she still put down a 500 dollar deposit before seeing the Carfax report.

She decided not to purchase the car, and says her salesman promised to refund the 500 dollars he took from her debit card.

"I looked in my account, nothing. A week later nothing. It kept on and on," Brown said.

That was in April, and for months the staff sergeant in charge of getting thousands of soldiers their active duty pay couldn't even get her own money back. Staff Sgt. Brown felt as if she was taken advantage of.

Seven on Your Side spoke to the salesperson, and went with Brown to get her down payment in person. In the end, she didn't just get her money as we were saying goodbye; the dealerships co-owner came out to apologize in person.

"I feel terrible that's not the way we do business, I interviewed the salesperson when I saw channel 7 - I asked what was going on and he said what she said she's been waiting since April," said Steven Risso of Teddy Nissan.

Not only did Staff Sgt. Brown get what she wanted, she was also promised a great deal at her next visit.


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