The girl's name is Riyanna, and JetBlue said she was on a no-fly list.
After 30 minutes, JetBlue said the family could re-board the flight, but there was no apology and no explanation. But they refused, saying they were too embarrassed. Now, they want to know who is responsible.
The airline blames the TSA, which responding by saying Riyanna and her parents all had boarding passes and none of them are on any no-fly lists.
Riyanna's parents did not want their names used, because they both believe the incident happened because they are of Middle Eastern descent and Riyanna's mom wears a head scarf.
The TSA issued a statement saying it did not have the child on a no-fly listing: "TSA was called to the gate by the airline, and after talking to the parents and confirming through our vetting system, TSA determined the airline had mistakenly indicated the child was on a government watch list."
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