In 911 tapes just released by police you can hear panic in their voices.
Caller: "There is a guy shooting. Please hurry."
Dispatcher: "What do you need?"
Caller: "There's a guy shooting. I don't know, but there people running. There's a guy shooting. Please hurry, we are scared."
Fear takes over as shoppers and clerks barricade themselves in stores at the Garden State Plaza mall as a person dressed in black roams the halls with a gun.
Caller: "He shot out a window because there's glass everywhere"
Caller: "Yes, he had on leather, like as if he was riding a motorcycle. He walked by our store. He actually held up his hand as if he was saying hi to me, and just kept walking by."
The gunman, 20-year-old Richard Shoop didn't shoot or kill anyone. Later, he would turn the gun on himself.
But at the time, shoppers and store employees feared for their lives telling 911 dispatchers where police could find them.
Dispatch got so overwhelmed, police say they had to nearly quadruple the number of people answering calls.
Most called from locked back offices, bathrooms and stocking rooms where they were taking cover.
Eventually police found the shooter in a remote part of the mall with a self-inflected gunshot wound.
Monday's incident isn't keeping people away from the Garden State Plaza mall. If this parking lot is any indication, the mall has sprung back to life.
