Warning about e-mail scam targeting EZ-Pass customers

The New York State Thruway Authority is warning motorists about a scam involving fake e-mails.

The authority says it recently learned of an email phishing scam which appears to be an attempt to collect unpaid tolls.

An example of the email is as follows: "Dear customer, You have not paid for driving on a toll road. This invoice is sent repeatedly, please service your debt in the shortest possible time."

The authority is warning that this is not an authorized communication from E-ZPass, the New York State Thruway Authority or any other toll agency associated with E-ZPass.

People are advised not to open or respond to such a message. The safest thing to do is to delete the email.

The E-ZPass Service Center does not send out email invoices for payment. If you owe money for using E-ZPass on a toll facility, the E-ZPass service center will send an invoice through the US Postal Service for payment.

If you have any questions about the validity of any message received from E-ZPass, contact the E-ZPass New York Customer Service Center at 800-333-8655.



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