7 On Your Side: Ironing out a botched T-shirt job

NEWARK, New Jersey (WABC) -- A woman in Newark who ordered a batch of custom T-shirts ended up getting a mess, and then the company she purchased from hung her out to dry.

It was supposed to be a way to raise money and pay off student loans, but instead, it wound up putting Tabitha Toliver in debt. And when the courts couldn't get her paid, she turned to 7 On Your Side to get things ironed out.

For the last two years, Toliver has been trying to emancipate her money ever since the T-shirt shop badly botched her print job.

She had invested her income tax return to promote an underground music movement dubbed Emancipate Your Soul, and in October of 2014, she ordered 100 T-shirts and dozens of bags and towels with her company's name from The Printing Source.

But the products came back crooked with faded print, and some were splattered with ink or stained. Additionally, Toliver never got the quantity for which she paid more than $1,000.

"I was disgusted," she said. "I said at this point, I just want a refund for my money."

When Tabitha couldn't collect, she filed in small claims court. The judge ruled in her favor, but the business still didn't pay up, leaving her in a student loan hole she couldn't dig out of.

So we paid a visit to The Printing Source, where the owner called the incident an oversight that fell through the cracks. The company made it right and satisfied the judgment as the customer wanted, and within two weeks of our visit, Toliver was doing her happy dance after receiving $1,380.