Power fully restored on Staten Island after heat-related outages

STATEN ISLAND (WABC) -- All Staten Island customers have power again after heat-related outages plagued parts of the borough.

Con Edison brought in large power generators to help during the outage, and for the first time in two days, Mother Nature even helped a bit.

At the peak of the outage, 19,000 were without electricity thanks to searing temperatures and humidity that persisted over the past few days. The hardest hit areas were Fox Hills and Fresh Kills.

"In the next few days, we will be analyzing them to determine what exactly was the cause of all the failures," Con Edison vice president Walter Alverado said. "And we will develop an action plan from that."

Outside the New Broadview Manor assisted living center, the city had also sent a generator and had parked a bus outside with air conditioning for residents to cool down.

Staten Island University Hospital also operated on generators, but inside, it was dim and warmer than usual.

Cloud cover earlier Tuesday brought some relief from the heat in other parts of the city, but Margaret Scriven and her two children were still heading to the pool at Marcus Garvey Park, where long lines have kept them out.

"We're trying to get in early," she said. "This is the third (day) we are trying...Hopefully I'll get in today."

New York City has extended the hours of several cooling centers in Staten Island for residents affected by the power outage and those seeking relief from the heat. The following cooling centers are available for residents in the Staten Island area:

Open until further notice:

1) Staten Island Tech - 485 Clawson St, Staten Island, NY 10306

2) New Dorp High School - 465 New Dorp Ln, Staten Island, NY 10306

Customers can report outages and check service restoration status at www.conEd.com or by calling 1-800-75-CONED (1-800-752-6633). Customers who report outages will be called by Con Edison with their estimated restoration times as they become available.

Status of power problems, outage updates, safety tips and other information is also available on Con Edison's Twitter and Facebook pages, as well as iPhone and Android app, "My conEdison."

The Associated Press contributed to this report.