Consumer Reports warns of supermarket gotchas

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Tuesday, October 13, 2015
Consumer reports warns of supermarket gotchas
David Novarro has the details.

NEW YORK (WABC) -- Consumer Reports gets lots of feedback from readers who feel tricked by big companies -- and the magazine loves nothing more than going to bat for them. Consumer Reports is at it again, this time scouring supermarket shelves for gotchas.

Food shopping is leaving a lot of people with that empty feeling. Used to getting a pint when you buy ice cream? You may have to reduce your expectations: Many are now just 14 ounces. Some ice cream sandwiches that used to be packed 12 in a box are now checking in at 10 for the same price.

"It's called downsizing, and people feel duped by the practice," Consumer Reports shopping expert Tod Marks said. "Companies often blame downsizing on rising labor and ingredient costs. But it's a way for them to raise prices, too, without being noticed."

Take juice, for example. Expecting to find a half-gallon in most containers? Well, some store brands still contain the traditional 64 ounces, but many of the big brands are now only 59. And three jars of peanut butter that appear to be the same size actually range from 18 ounces down to 16. It is a difference of roughly two servings.

Even laundry detergents have shrunk.

"This All liquid is 50 ounces, while this look-alike bottle of All Free Clear is only 46 and a half ounces," Marks said. "Which means two fewer loads."

How about two extra-large Hershey's bars? Would you expect one to be slightly smaller? Because it is.

Buy Ivory soap as a 10-pack and you get 4-ounce bars. Pick up a 3-pack, and they weigh only 3.1 ounces.

"The best thing you can do is to read the fine print on the packaging," Marks said. "And pay attention to those unit-price labels on most store shelves."

Consumer Reports says the problem comes down to one of perception. For years, many products came in clearly recognizable sizes -- a pound of coffee, a quart of mayonnaise. Today, that's not true. So you need to check the label to see how much of the product you're actually getting.