Consumer Reports annual list of Naughty and Nice companies

ByEyewitness News via WABC logo
Thursday, November 26, 2015
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Lori Stokes reports.

NEW YORIK (WABC) -- With the holidays just around the corner, Consumer Reports has released its sixth annual Naughty and Nice list.

It names names, calling out of consumer-friendly and not-so friendly practices and policies at various companies.

Ho-Ho-hold on before you do any more holiday shopping. The Consumer Reports Naughty and Nice list is out and they've checked it way more than twice.

Who's on the Naughty list? Costco is, for selling Tiffany engagement rings that weren't made by Tiffany.

"Costco argued that the word 'Tiffany' has become a generic description for a type of ring setting," said Tod Marks of Consumer Reports.

A federal judge disagreed, and Costco is appealing.

Tsk, tsk -- Tom's of Maine made the Naughty list after being accused of using chemicals in their quote-unquote natural products.

"Tom's didn't admit wrongdoing, but they did agree to create a 4-and-a-half million-dollar fund to settle claims that they misrepresented ingredients," said Marks.

UPS is on the Naughty list, along with FedEx, for continuing to charge extra fees they call "fuel surcharges", despite this fall's relatively low fuel prices.

The Nice list includes Jet Blue, for offering free broadband in the sky, meaning travelers can be online without paying extra.

Southwest Airlines makes the Nice list for providing the most frequent-flyer award program trips of any big airline.