Reopening News: LIRR, Metro North service changes during reopening

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Monday, August 10, 2020
LIRR, Metro-North prepare for more service as regions restart
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NY Gov. Cuomo announced new safety measures as mass transit comes back

LONG ISLAND (WABC) -- As reopening across New York continues and enters different phases, LIRR and Metro-North are making adjustments to service.

Face coverings are required for all customers and employees.

Metro-North Railroad

Metro-North is increasing service on the Harlem, Hudson, and New Haven lines as ridership increases during the region's reopening.

West of the Hudson, Pascack Valley and Port Jervis lines have resumed regular service. Note that peak fares will be in effect during peak times.

East of Hudson, Metro-North continues to increase service. Off-peak fares are in effect.

Metro-North is closely monitoring ridership on a train-by-train basis to be ready to make additional adjustments.

Metro-North station ambassadors will continue to be at major stations distributing masks and monitoring conditions. Metro-North is continuing to install hand sanitizer dispensers at all New York and many Connecticut stations. Masks are stored on all trains in the event that a person boards without wearing one.

For updates, please visit

Long Island Rail Road

The LIRR is running more frequent service as the region reopens. Service details can be found on the MYmta and LIRR TrainTime apps, and via Off-peak fares continue to remain in effect at all times.

The Long Island Rail Road continues to hand out masks to customers and has made hand sanitizer stations available throughout the system.

To help foster social distancing as the LIRR welcomes customers back, it has made car-by-car seating availability information available in real-time on the recently updated LIRR TrainTime app.

Questions: Contact the LIRR Customer Service Center at 511 or 718-217-5477.

More information is available at

Unprecedented Cleaning Underway

Metro-North and the Long Island Rail Road, like New York City Transit, have undertaken the most rigorous cleaning program in MTA history, with crews working in train yards 24 hours a day to ensure that every one of 1,400 cars in service is disinfected at least once a day. Special care is being paid to poles, seating, floor, ceiling, doors and walls. Similarly, stations are being disinfected at least twice daily, with a concentration on touch points.

Long Island Rail Road stations have been cleaned more than 29,000 times as of early July and LIRR train cars have been cleaned more than 89,300 times during that time. Daily disinfecting and cleaning will continue with all LIRR train cars being sanitized at least once a day and stations at least twice daily.

Daily disinfecting and cleaning will continue with all Metro-North train cars being sanitized at least once a day and stations at least twice daily. As of early July, Metro-North stations have been cleaned more than 29,000 times, while train cars has been cleaned more than 48,500 times.

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