This would have been Joe Wilkinson's 57th birthday on Thursday. It seems his family attempted to do everything right, including not leaving everything in plain view in the rental vehicle, They're hoping SFPD will help them recover Joe's remains.
Mary Wilkinson and her daughter Julia came to Fisherman's Wharf to honor Joe's life and love of Dungeness crab before spreading his ashes. But in the few hours they had before their room was ready, someone broke into their rental car trunk, stealing a suitcase, Mary's wallet and Joe's remains.
"Now I feel like I wasn't even responsible to keep him safe," said Mary.
"Just knowing that they took my dad and they don't even know probably what it is and it has no value to them... what if they just throw it in the trash, you know. He deserves more," said Julia.
The Wilkinsons say they called San Francisco Police Department. Dispatchers directed them to fill out an online report even after they explained what was stolen.
"I feel very, very broken and lost" - Charlotte woman whose father's ashes were stolen from rental car desperate to have them back pic.twitter.com/TU9EEe0IBx
— Melanie Woodrow (@MelanieWoodrow) April 13, 2017
"I just felt like the police should have said that they were human remains, that's serious. That's something that is priceless," said Mary.
The family contacted reporters, hopeful someone would see their story and possibly recognize a scatter tube in a velveteen case.
Charlotte woman visiting SF to spread dad's ashes had her rental car trunk broken into/ashes stolen @abc7newsbayarea pic.twitter.com/QjCfGk3F7a
— Melanie Woodrow (@MelanieWoodrow) April 13, 2017
Car break-ins around Fisherman's Wharf are nothing new. Filling out an online report is standard protocol but San Francisco police say in special circumstances like this one, they will investigate further.
After ABC7 News called police, officers met the Wilkinsons at the garage on Thursday to dust for prints and look for surveillance video.
SFPD says anyone who feels they need more of a response from police after a car break-in can go to any police station and ask to speak with officers directly to explain.
It's something the Wilkinsons didn't know before Thursday.
"They've taken every bit of information, you know. Unfortunately a day late," said Mary.
They're hopeful others will learn from their story and that they'll have the chance to spread Joe's ashes before they return home in a few days.
Charlotte family tells @abc7newsbayarea Joe's ashes stolen from rental car were in a scatter tube like this one pictured pic.twitter.com/zEDc854Fgl
— Melanie Woodrow (@MelanieWoodrow) April 14, 2017
.@CaptLazarSFPD gave @abc7newsbayarea permission to give fam his number, arranged for @SFPD to do "thorough investigation" of stolen ashes pic.twitter.com/URIXITXUZz
— Melanie Woodrow (@MelanieWoodrow) April 13, 2017
She said, "..Julie they took your father." Charlotte family finally getting a chance to explain to @SFPD in person ashes stolen yesterday pic.twitter.com/AuRuUEBKJt
— Melanie Woodrow (@MelanieWoodrow) April 13, 2017
Advice from @SFPD @CaptLazarSFPD #SF car break-in std protocol - fill out online report BUT in special circumstance like stolen ashes (pg.1)
— Melanie Woodrow (@MelanieWoodrow) April 13, 2017
(Pg. 2) .. Go to any police station and ask to speak with officers in person @SFPD can dust for prints, search for video
— Melanie Woodrow (@MelanieWoodrow) April 13, 2017