MTA measuring quality of subway service based on rider reviews

ByEyewitness News WABC logo
Monday, September 25, 2017
MTA measuring quality of subway service based on rider reviews
Riders will know how much longer than normal they are waiting on a platform as well as howmany minutes are wasted in delayed trains.

NEW YORK (WABC) -- The MTA unveiled some new flashy digital dashboards, hoping to give straphangers a better sense of their ride or how bad it really is.

Riders can find out how much longer than normal they're waiting on a platform.

They can also find out how many minutes were wasted inside their delayed trains.