There were extensive delays along the D, N, R and W lines as a result of switch trouble in Brooklyn.
At one point, at the Astoria Boulevard stop on the N/W lines, riders were told to leave the platform because no trains were running. Hundreds left the station, only to see a train pass by a few moments later.
Lines for buses stretched around the corner, and the situation was particularly crowded at 30th and 36th avenues due to ongoing construction that has closed the Broadway and 39th Avenue stops.
The delays also led to full trains, with passengers at Ditmars and Astoria boulevards filling cars and leaving barely any room for those at 30th Avenue. Passengers at later stops were mostly out of luck, even as trains were running.
Still can’t fit on the N train. Been waiting for a half hour at rush hour. NYC subway pic.twitter.com/FVEiV61mQa— Amy (@Amy5950023) December 11, 2018
Rider frustrations were furthered by a lack of communication from the MTA, with the agency's website listing the delays as "service changes" and failing to mention anything about the situation in Queens.
@MTA @NYCTSubway why aren’t you reporting on train issues in Astoria?? we’re told no to take a bus from ditmars bc N/W trains aren’t running into Manhattan, with no online notification anywhere. This is unacceptable, especially during rush hour.— Cameron Gillespie (@CamCGillespie) December 11, 2018
Dangerous crowding conditions in Astoria with no announcements being made in the station. Enough is enough!!! Why must I always be 45 minutes late to work in the morning?!?!! pic.twitter.com/gdTOQBpuBO— Sam (@Ssssaaaammmmmmm) December 11, 2018
Crews were able to make repairs to the switch at Atlantic Avenue-Barclays Center, but there was heavy congestion along each line.
Service was further delayed because of a train's brakes activating near Union Street.
That train has since been moved, and local Manhattan-bound service was restored with delays.
For service to and from Queens, riders were urged to consider taking an E or F train.
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