It happened to two children in Queens, both of whom have autism.
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When the parents had enough of this, they shifted gears and called 7 On Your Side's Nina Pineda.
The single mothers from Queens were in the same predicament for the first few weeks of school.
No school bus showed up to take their daughters to school.
Marissa Perrotta's daughter Sabrina and Melissa Caraballo's daughter Jasmine have IEPs, or Department of Education mandated individualized education plans, which specify the teens get door-to-door service on public school buses.
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Watch the video in the media player above for Nina Pineda's full story, and how she was able to help rectify the situation.
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