Two of our top results that netted the most money may have also helped save lives.
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We helped two breast cancer survivors; one denied coverage of critical MRIs, the other owed a student loan cancer deferment. We fought an insurance company and the U.S. Department of Education, making a difference of more than $ $171,500.
Much of our work continues with defunct car dealerships who have left customers in the lurch with warranties customers say were worthless, or trade-ins that weren't paid off.
Our series of reports resulted in getting a combined $164,842 in refunds and restitution plus new regulations. The New Jersey State Assembly will vote on a consumer trade-in protection bill that will make car buying experiences safer for consumers.
And in Albany, another bill based on Queens homeowners we helped who were out tens of thousands after a stray current caused mysterious copper pipe pitting. After we got involved, Verizon paid up for damages, while admitting no liability.
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We solved a trio of separate hit and runs, one by carrying around a single clue left behind a broken side mirror, following the trail until we found the owner of car who paid for damages.
And our most touching moments - helping people who perhaps needed our help the most. We helped a lady suffering from MS to get her car un-booted. We got new braille signs in the stairwell for one blind viewer. We got the elevator fixed for a 100-year-old lady who lived on the fifth floor. And we helped get the buzzer fixed for one lady who could barely walk.
This year we have helped viewers get back a grand total of $1,022,240. For the sixth year in a row we celebrate breaking a million for you. With your help, we hope to do it again in 2020!
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