Last July, Alvino hopped into her one-year-old Acura TLX on her way to the beach.
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She noticed her fuel gauge was on "E" so she filled up at a Conoco gas station in Point Pleasant.
"Got gas, got in my car went to the beach, then two and a half hours later, car wouldn't start," Alvion said.
Alvino's boyfriend called a tow truck and the tow operator suspected there was a problem with the petrol.
"He asked what did you do? I said 'I just got gas.' He said, 'there it is,'" Alvino said.
He was right, her mechanic emptied her fuel tank and found watery gas.
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"'It's contaminated. Your car can't run on water,'" the mechanic told Alvino.
He removed all of the gas and replaced the fuel pump.
Alvino took the more than $1,200 bill to the gas station's owner.
"First question was, 'why is it so expensive?' So I was not thrilled with that," Alvino said.
So she went to Conoco's parent company, Phillips 66, and included the receipts from the tow company and the mechanic in her report.
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She never got a receipt from the station attendant, instead, she sent a credit card statement showing the transaction, but even then she heard nothing back.
So she called 7 On Your Side and we called the station owner and Phillips 66 who investigated.
Days after our calls, Alvino received a check for more than $1,400.
"You guys are the best. I love you forever," Alvino said.
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Staten Island seniors fight big bill after contractor estimate dispute
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