Oops! People keep dialing woman's home instead of Cuisinart recall number

Saturday, December 17, 2016
VIRGINIA -- A woman in Virginia is getting flooded with calls.

The only problem: they're all calling a Cuisinart 'recall' hotline that she has nothing to do with.
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Jacqueline McDonald is a woman under siege by her own telephone.

"I've been swamped for days for calls late at night," McDonald said.

The barrage of calls began less than a week ago after the maker of Cuisinart issued a recall of eight million food processors due to defective blades.

"At first I was just answering the phone saying 'you have the wrong number.' And then they'd say 'is this quick, Cuisinart?'"



RELATED: For more information on the Cuisinart recall, CLICK HERE.

Cuisinart customers were given a number to call about replacement blades, but unfortunately for McDonald, the first seven digits of that number are the same as her home phone number.
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"I start telling them I've got numerous calls and I'm thinking maybe you need to dial a one first."

"All I know is I get calls from all kinds of area codes. From Las Vegas, Puerto Rico."

But McDonald is taking it in stride.

"I talk pretty decent to people. I try to put myself in their shoes. They just trying to find the information."
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