The Lafayette Police Department tweeted out the audio of a 911 call from the young boy on Friday.
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"I had a really bad day, and I just, I don't know. I just came to tell you that," the caller said.
Instead of turning the boy away, dispatcher Antonia Bundy stayed on the phone to help him.
The boy told Bundy homework was the reason for his bad day -- and math was especially troublesome.
She then helped him with a fraction problem, encouraging him along the way.
"I'm sorry for calling you, but I really needed help," he said before hanging up.
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Although Lafayette Police don't recommend using 911 as a homework hotline, they appreciated how Bundy was able to brighten the young boy's day.
"We get a lot of unusual call requests, but this one kind of stood out," said Lafayette Police Sergeant Matt Gard.
Bundy has been a dispatcher since April 2016.
"She's very much a dedicated employee. It doesn't surprise us that she goes above and beyond on a regular basis," Sgt. Gard said.
Gard said they can't identify the boy because he called from a cell phone that can't be traced.
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According to Gard, police think they know what school he may attend, and they are trying to connect with him through the school's principal.
"We want to make sure everything is good, and make sure he knows, we appreciate him calling," Gard said.
Police also want to make sure he knows when it's appropriate to call 911.
"He's not going to be in trouble," Gard said.
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