Riders told Eyewitness News reporter Jim Dolan that they are tired of the hassle with subway trains. They complained of everything from slow trains, limited seating and crowded subway cars.
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So, the MTA has a plan. Over the next year or so, train lines will see increases in service during high volume times of the day or on weekends.
Not enough trains are the problem for many.
"It would make it easier for my travels for where I have to get to, and get there faster," Stacey Lewis said.
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The plan sounds good for many riders, but most have heard the promises before, and they have had plenty of time to be skeptical.
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