Video of Starbucks employee's meltdown at customer goes viral

Monday, May 18, 2015
As if getting your name wrong was bad enough. This video of a Starbucks employee going on a verbal rampage against a customer has gone viral.

Warning: This video contains adult language


Facebook user Pennapa Castro uploaded the video from a Starbucks in Queens, N.Y. Castro said the incident occurred on May 12, where an employee allegedly went on a rant against a customer. That employee can be heard saying "you're not going to be served here. Bye. Bye. Bye."
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The video quickly went viral, receiving over 1.5 million views since being posted on Thursday.

"I felt so bad for what happened, especially [sic] nobody I can report her to [sic] because she is the manager," Ruby Chen, the customer seen in the video, wrote on YouTube. I am glad that other customers in store saw how I was treated and told her "you need get fired." Then she switched the target and started to argue with them. I thank for this customer who took this video and sent to me."

"This is such a terrible experience," Chen said.

ABC has reached out to Starbucks for comment.
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