The victim's family understandably didn't want to talk Wednesday night.
Police say the 21-year-old driver was waiting for her car to be towed from Sunrise Highway in Bay Shore, Long Island just after noon on Wednesday.
That's when suddenly the driver of a Chevy Caprice slammed into her sedan, killing Jessica Ortiz from Deer Park.
The driver who hit her, 51-year-old Raymond Reinhardt from West Islip, is in critical but stable condition at Southside Hospital.
The tow truck driver was not hurt.
Longtime residents are stunned.
"It's a shame. It's a real bad shame. This is a dangerous area to be broke down on. It's just a shame. 21 years old. I might now the person. I might know her brother," said Haywood Shelton, a Bay Shore resident.
Police say no criminality was involved, but it is still under investigation.