7 On Your Side's Nina Pineda has tips on what you need to know if your flight gets canceled or you have other travel woes.
If you are at the airport and a delay or cancellation is impacting your flight, get on line to talk to the gate agent.
Scott Keyes, the founder of Scott's Cheap Flights, now called Going, gave us a great tip that works.
You need to act quickly to simultaneously get on the phone, right as you are walking to customer service or walking up to the gate agent.
Don't call the 1-800 domestic number of your airline, call the international number if we are having weather at a major hub for example like United at Newark or Delta at JFK.
Those phone agents will be jammed, but the international calls get routed to operators in other countries or other parts of the US that are less stressed and more likely to get you rebooked and refunded.
Check for cancellations and delays: https://www.flightaware.com/miserymap/
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