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They operate more than 60 Alfred Angelo Bridal Signature Stores in the U.S., and the stores gowns and dresses are also sold at more than 1,400 wholesale stores world-wide, including many across the New York area.
Brides were in for a surprise when they were met with locked doors at Alfred Angelo stores and a sign reading: "Due to unforeseen circumstances, we will only be open to customers who are picking up their orders."
On social media, some worried brides-to-be expressed concern about their dress orders.
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In Houston, brides were able to pick up their dresses, but they will have to find someone else to make the proper alterations. But for brides who made a deposit on a dress, there's no guarantee they'll get their money back.
The company is reportedly trying to ship items that were already paid for, but there's no guarantee those items will arrive by a certain date. Employees at Alfred Angelo's corporate office in Delray Beach, Florida left the building on Thursday. The company has been around since 1933.
The office of Attorney General Eric Schneiderman is in touch with Alfred Angelo, and officials recommend that consumers file complaints on the agency's website. https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint
Consumers can also reach out to Alfred Angelo's lawyer directly.
To make a claim, impacted brides or bridal parties whose dresses are not in store should contact:
Patricia A. Redmond, Esquire
Stearns Weaver Miller
150 West Flagler Street
Miami, Florida 33130
Phone: (305) 789-3553
Fax: (305) 789-3395
predmond@stearnsweaver.com
StearnsWeaver.com
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Make sure to provide:
- Your name
- Contact information
- Where/when the dress was purchased
- Method of payment used
- When you were expecting the dress to arrive
- Amount already paid
- Detail what was ordered and send a copy of your receipt(s)