Citi Bike pulls fleet of e-bikes from service due to brake issues

Sunday, April 14, 2019
NEW YORK (WABC) -- Citi Bike says it is pulling its electric pedal-assist bikes out of service.

The move follows reports from some riders that they had experienced 'stronger than expected braking force on the front wheel.'
[Ads /]
Citi Bike said it is taking the bikes off the streets out of an abundance of caution.

The company said it is working on a new pedal-assist bike that will be accessible just by scanning a QR code.

The pedal-assist bikes will be replaced with classic pedal bikes.
[Ads /]
The announcement came in a service update to 150,000 members Sunday morning.

"We know this is disappointing to the many people who love the current experience - but reliability and safety come first," the statement said.



----------
* More New York City news
* Send us a news tip
* Download the abc7NY app for breaking news alerts
* Follow us on YouTube
Copyright © 2024 WABC-TV. All Rights Reserved.