Karen went above and beyond her normal duties last month when she helped a lost teen get home safely.
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While driving her route, a young teen approached her crying. He said he didn't know where to get off of the bus.
A mom herself, Karen didn't hesitate to help. She had the teen call his mom and Karen called the police.
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The boy and his mom were safely reunited. The two were very appreciative of Karen for her compassion.
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