Jennifer is a 20-year employee who worked behind the scenes to make sure the ticket and customer service offices were designed to best help customers.
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Barbara established a plan to clean the expansive terminal. She described opening day as "emotional" as riders stepped off the very first train into the new, clean terminal.
Nadia is an Assistant Terminal Manager who was responsible for overseeing ticket clerks, ambassadors and agents. She makes sure those teams were assembled and ready for opening day.
Congratulations Jennifer, Barbara and Nadia!
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