MTA Hero Samuel Wong helps other employees train for new subway station customer service centers

Wong says that the best part of his job is knowing that he is helping customers navigate the system and working with other MTA employees to better serve subway riders. Heather O'Rourke has details.

NEW YORK CITY (WABC) -- The MTA unveiled new customer service centers at several stations on Tuesday and we have this week's MTA Hero to thank.

Samuel Wong helped to bring the stations to life as the Operations Manager within the Division of Subway Stations for NYC Transit.
[Ads /]
He helped oversee training programs for all employees who will be assisting customers at these stations.

Wong says that the best part of his job is knowing that he is helping customers navigate the system and working with other MTA employees to better serve subway riders.
[Ads /]
----------
* Get Eyewitness News Delivered
* More Manhattan news
* Send us a news tip
* Download the abc7NY app for breaking news alerts
* Follow us on YouTube

Submit a tip or story idea to Eyewitness News

Have a breaking news tip or an idea for a story we should cover? Send it to Eyewitness News using the form below. If attaching a video or photo, terms of use apply.

Report a correction or typo

MTA Hero Samuel Wong oversees training program for subway employees at customer service centers

Submit a tip or story idea to Eyewitness News