TurboTax offers customers a refund

A shopper looks at a copy of TurboTax on sale at Costco. (Paul Sakuma)

TurboTax tax software company admits it made a mistake and is offering some of its customers a refund.

Some people were forced to buy TurboTax Premium, the most expensive version of the company's software to file 2013 taxes.

The company has issued an apology on its website and has offered a $25 refund.

"We made a change this year to TurboTax desktop software and we didn't do enough to communicate this change to you as proactively and broadly as we could or should have. We're very sorry for the anger and frustration we may have caused.

To make things right and help you through this transition year, we are giving $25 back if you purchased TurboTax Deluxe desktop software (CD or download) to file your 2013 tax return and had to upgrade to TurboTax Premier or Home & Business to file your 2014 return."

To claim a refund, click here.

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