Extreme cold affecting train travel

Tim Fleischer reports from Penn Station.
January 7, 2014 5:13:51 PM PST
The extreme cold is taking a toll on train travel. Amtrak trains have been running on a modified schedule, and problems caused delays even for those trains.

The delays began in the morning and continued most of the day, but despite the frigid temperatures, passengers are just glad the trains are still running.

"I'm supposed to be on a 12:35 to D.C. And it looks like it's on time so, I guess I'm one of the fortunate ones today," Claude Oulobo said.

When they called Amtrak passengers to the gate, even an hour late in some cases, many were relieved the trains were running.

"I'm not too particularly concerned," one passenger said.

The day, blasted with a polar vortex, did not start well on the northeast corridor when overhead wires and signal problems in Trenton forced the cancellation of some trains and backed up others.

The big wait was on for Nalini Bhushan.

"It looks like maybe an hour. So it's a good comfortable place to concentrate on work actually," Bhushan said.

Amtrak is operating a modified schedule. Acela Express and trains on the empire line between New York City and Albany continue to operate, but you should expect reduced frequencies.

As did State Senator Simcha Felder.

"We're New Yawkers! New Yawkers survive. This is nothing. This is nothing. We'll make it," Felder said.

Amtrak passengers who have paid but choose not to travel due to this service disruption can receive a refund or a voucher for future travel. Some reservations booked online can be modified or canceled on Amtrak.com or by using the free Amtrak mobile app.

Passengers are encouraged to call 800-USA-RAIL or visit Amtrak.com/alerts for Service Alerts and Passenger Notices. Schedule information and train status updates are available at the Amtrak.com home page.