Severe weather, American Airlines IT outage lead to nightmare for air travelers
The skies were downright hostile to travelers on Tuesday At one point, there were ground stops at all three airports due to thunderstorms.
Mario Sandy tried all day to get to Canada. He had five flights cancelled. He even raced from Newark to LaGuardia hoping for a ride.
Despite his travel nightmare, he remained positive about it all.
"I'm always positive about everything. Yeah. Yeah, I like to be like that. You know. Yeah. I have a lot of faith," Sandy said.
Thankfully, he has a place to spend the night and will try again on Wednesday.
Adding to the weather woes, American Airlines had to temporarily ground all flights nationwide due to an IT outage.
Jasmine Mista and her family were buckled up, on the plane and ready to fly to Buffalo when everyone was told to disembark.
With the system down on American Airlines, she couldn't access the website and says she will have to regroup later at a hotel.
The worst part: time is not on their side. Her sister is getting married on Wednesday, and most likely, they will miss the happy event.
"It's really frustrating because this is our first time coming here, trying to enjoy the moment," Mista said.
It was not hard finding stranded passengers at the airport as hundreds of flights were cancelled. The lucky ones had only delays. The rest ... looking for a hotel
American Airlines was able to fix their computer system but getting flights back in the air and taking care of all the stranded travelers, will take time, and patience.
