Linda Crowell, a tenant at 220 Bradhurst, said the broken elevator has made it impossible for her to reach her fifth-floor apartment.
Mayor Mamdani said the city won a $31 million settlement against the owners of Robert Fulton Terrace and Fordham Towers.
Mayor Zohran Mamdani is using his Office of Community Engagement to "make sure New Yorkers' voices are heard" at the upcoming Rent Guidelines Board hearings.
The board is expected to hold a preliminary vote on rent increases in two weeks, followed by a final vote in June.
New York City has the lowest vacancy rate of any major city in America.
Rents in Manhattan and Brooklyn reportedly soared to an all-time high last month.