CT residents struggle without phone service

March 31, 2010 3:14:03 PM PDT
Imagine going more than two weeks without a phone. That's exactly what dozens of people in one Connecticut town have been doing since the nor'easter earlier this month. And in the age of cell phones, you may not think it is a problem. But in this section of Greenwich, cell service is spotty at best.

Greenwich residents are still cleaning up the damage from the nor'easter earlier this month, when thousands of residents went nearly a week without power. But now, as April approaches, a couple hundred still have no telephone service. Verizon crews were busy on Pheasant Lane Wednesday. It is one of the hardest hit areas.

And while it's true that landline telephones are less essential than they used to be, cell phone service is spotty in back country Greenwich. Some residents describe having to drive into the center of town to make calls.

Verizon isn't just repairing the lines, it's starting from scratch and installing completely new ones. It is a time consuming process that was further delayed by this week's storm.

In a statement, Verizon says it "can only go in to do repairs after the power company gives the OK...We have taken employees off of other planned jobs to assist with the restoration. As of today, roughly 260 customers have no service or are experiencing static during connections."

Residents are trying to be patient, as there is no word on how long the repairs will ultimately take.