Residents without power, heat and hot water at Stapleton Houses on Staten Island
STATEN ISLAND, New York (WABC) -- No power, no heat, no hot water and no elevators.
That's what thousands of residents at the Stapleton Houses on Staten Island have been facing since Tuesday afternoon.
To make matters worse, the loss in services continues on a night when temperatures are expected to hover around the 30-degree mark overnight.
Because of that, there were cries for help echoing through the complex.
Saniyah Pearson has been clutching extra clothes like no 8-year-old should have to.
You can hear it in her voice. She just wants to cry it out, but she's hanging in there.
"It's really dark right now and I'm cold and my nose is just like getting stuffy right now, and I'm not really feeling good," Pearson said.
"I need power. I haven't had my phone charged," resident Jakima Baldwin said. "It's ridiculous. We've been going through this for years."
The only lights that can be seen are flashlights from NYCHA workers trying to navigate the pitch-black dark, and temporary massive flood lights at the end of the complex.
NYCHA says electricians are on site and will be working through the night Wednesday to restore services.
In the meantime, they are deploying mobile generators as a temporary measure.
NYCHA says MTA buses will be on site and available to residents to keep them warm throughout the night.
A resident Eyewitness News reporter CeFaan Kim spoke to lives on the seventh floor.
Her daughter is in a wheelchair and has been trapped in her own home for more than a day and a half now.
It's not clear yet how much longer residents will have to wait to have their services restored.
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