Verizon service restored after customers report widespread disruptions

ByEyewitness News WABC logo
Tuesday, November 12, 2024
Verizon customers report widespread outages
The latest on Verizon's service disruptions.

NEW YORK (WABC) -- It appears most Verizon customers once again have phone and internet service after overnight service disruptions.

The apparent outage was widespread with customers from New York down the East Coast to Virginia reporting issues.

The company took to X to confirm to customers that they were aware of the outage.

DownDetector.com said 53 percent of the complaints were related to 5G home internet service, 33 percent had landline problem and 14 percent reported a total blackout.

Verizon said later Tuesday morning that service had been restored.

It is unclear what caused the service disruption.

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Raegan Medgie reports from the Palisades Interstate Parkway.

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