Optimum restores service to some customers following outages

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Saturday, September 7, 2019
Optimum restores service to some customers following outages
Optimum has restored service to some of its customers Saturday morning.

NEW YORK (WABC) -- Optimum has restored some of its cable TV and internet service to customers Saturday morning following a major outage that affected New York, New Jersey, and Connecticut.

In a tweet, the company said "Service is starting to come back online. Thank you again for your patience as our technical teams work towards full restoration."

Optimum internet, cable, and phone customers have been experiencing problems since 7:30 Friday night.

Altice spokeswoman Lisa Anselmo said Saturday morning that crews "worked around the clock" and service under the company's Optimum brand is returning to normal.

Earlier, T-Mobile customers lost service temporarily, which is also starting to restore.

People flooded their local stores, trying to figure out what was wrong. Customers were still able to send and receive text messages.

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