How can JFK Airport 'baggage chaos' be prevented going forward?

Stacey Sager Image
Thursday, January 18, 2018
How can airport 'baggage chaos' be prevented going forward?
Stacey Sager has more on the investigation into the 'baggage chaos' at JFK Airport.

NEW YORK (WABC) -- It was such a fiasco - some passengers termed it the 'baggage apocalypse' earlier this month, and it was tough to say which was accumulating faster - the snow outside, or the stranded travelers inside.

At the time, the Port Authority placed much responsibility on both the airlines and the terminal operators.

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