The elevators have attracted scrutiny since a Brooklyn 5-year-old died in August. Jacob Neuman fell 10 stories down a shaft after trying to escape from a stalled elevator.
Interim Chairman Ricardo Elias Morales said he cannot yet comment on specifics the tenants' claims. However, he says "the vast majority" of the elevators are safe and provide adequate service.
Morales said he'll unveil an elevator overhaul plan within weeks.
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