Her husband died last year, she wanted him cremated but months later no one knows where the ashes are.
No one; not the funeral home, not the crematorium, and not the postal service.
On Christmas Eve last year, two postal service employees knocked on Shelly Eaddy's door in Larchmont.
They told Mrs. Eaddy, a widow whose husband of 39 years died in November, that they had lost her husband's ashes.
They had them, they moved them, and they lost them, and then they said it was over.
There was nothing more they could do.
"For one week I stood out there every day at 11:30 looking for my husband's remains," said Shelly Eaddy,
But they never came. Miles Eaddy was 62 years old when he died last November, after a long illness.
He asked to be cremated, and Shelly intended to put some of the ashes in a locket so she and her husband of 39 years, the only man she ever loved, would be together forever.
"That was my husband's last wish," Eaddy said.
The Rosedale-Rosehill Cemetery in Linden, New Jersey performed the cremation, and mailed the ashes on December 3rd.
Eaddy told Eyewitness News that she followed the tracking number provided by the post office.
"He got to the post office on December 5th at 8:50 in the morning, I have that information," Eaddy said.
The post office doesn't deny any of this.
In a statement to Eyewitness News, a spokesman said, "An extraordinary review of this service anomaly and exhaustive search to identify what happened were unsuccessful. On February 6, 2012 Mrs. Eaddy was reimbursed $195.00 for the urn and $9.30 for the postage." Service anomaly?
"I never received my husband's remains so I don't understand that at all," Eaddy said, "My husband was worth certainly more than $204.32."
Mrs. Eaddy is suing the U.S. Postal Service, though she doesn't specify an amount for damages.
But what she really wants to know, what is hardest to understand in all this, is what happened.
The urn and the ashes make a pretty big package, and of course to her an important one and the post office simply lost it.
They offer no explanation.
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