Brooklyn service for man whose ashes were missing in the mail

Stacey Sager has the story
November 16, 2013 12:27:48 PM PST
Family and friends are gathering in Brooklyn Saturday to say goodbye to a loved one, after his ashes that had been lost in the mail were recovered.

The ashes were placed in the mail in Virginia, but after days of waiting the family started to think they were lost.

"My brother was lost in the system is all I knew," Bridget Smith said

Smith's brother, Eugene died in Virginia last month. Bridget had the urn, but no ashes for Eugene because their father's girlfriend had mailed his ashes from Lawrenceville and, on November 8th, upon the advice from her post office she mailed it by registered mail.

The receipt noted a delivery date 3 days ago on November 12th, but as of Friday morning nothing had arrived and Bridget had a big funeral planned for her brother on Saturday in Canarsie.

At first, she was told the package hadn't cleared Virginia, but then she was told on Friday it arrived at her post office in Flatbush. Bridget was given no guarantee they'd deliver it on time.

"I'm not whining about a pair of shoes that's lost in the system. It's my brother. It's my brother," she said.

When Bridget still hadn't received the package Friday afternoon, we went to the Flatbush Station Post Office. We asked the manager to track down the driver, and quickly the problem was resolved.

He told us all kinds of things can delay registered mail and that the date on a receipt is just an estimate. Still, only 5 minutes after we had him call the driver, a very special delivery was made.

"Thank you so much. I really appreciate this... I didn't think it was going to happen," she said.