Human error contributes in delayed response of Ariel Russo investigation finds

Kemberly Richardson reports live from Downtown Brooklyn
December 19, 2013 3:46:46 PM PST
The New York City Department of Investigation found human error was the cause for the delayed response in the SUV accident that killed a 4-year-old girl and seriously injured her grandmother on the Upper West Side in June.

Police say the driver of the SUV, 17-year-old, Franklin Reyes, ran over 4-year-old Ariel Russo and her grandmother as they walked to school back on June 4th.

The Department of Investigation did not find any technical problems with the 9-1-1 system that day.

Records show there was a four minute delay in dispatching an ambulance to her. It then took another four minutes for the emergency vehicle to arrive.

Franklin Reyes did not have a license and was charged in the deadly crash.

Mayor Bloomberg signed the "Ariel Russo Response Time Reporting Act" into law on December 17th after the horrific accident.

The new law is changing the way New York City monitors emergency response times.