Online retailers like Amazon in midst of Cyber Monday shopping rush

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Monday, November 27, 2023
Cyber Monday underway, Amazon ready for shopping rush
Toni Yates has more on how one Amazon warehouse in New Jersey is tackling the Cyber Monday holiday.

EDISON, New Jersey (WABC) -- Today is the biggest online shopping day of the year, and millions of people are taking advantage of those Cyber Monday deals.

While consumers do their holiday shopping from the comfort of home - or from their office desktops - employees are working around the clock inside busy warehouses like the Amazon Fulfillment Center in Edison.

Workers at the facility will fill about 600,000 orders on Monday.

The facility in Edison alone stocks nearly every item you could ever want to buy, Regional Manager Smitha Rao told Eyewitness News.

"We call it the Super Bowl of Events," she said. "We plan for this all year 'round, and we are so excited to be able to deliver for our customers."

Planning for both Black Friday and Cyber Monday at Amazon starts months in advance.

The strategy includes bringing in dozens of seasonal workers to help get orders on their way.

The idea, said General Manager John Thomson, is to get orders moving as quickly as possible after you hit that "purchase" button online.

The workers also get an assist from an army of intelligent machines.

"We have about 4,000 of these robots within our building," Thomson said. "We have three different floors here. So the robots that you can see, they actually bring the pods to our pickers and to our stowers and make their job a lot safer, because it cuts down on the amount of walking that our pickers and our stowers have to do."

ALSO READ | The best Cyber Monday tech deals on laptops speakers, headphones and more

This is an image of Macbook Air, Sony headphones, PS5, Airpods and massage gun.


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