MTA list of best and worst subway lines

ByRenee Stoll, Eyewitness News WABC logo
Monday, January 5, 2015
MTA list of best and worst subway lines
Renee Stoll has more from Columbus Circle.

NEW YORK (WABC) -- Nothing can ruin your day more than a late train.

"Sometimes the wait is too long, sometimes. (Does it make you late for work?) Sometimes," said Anwar Uddin, a passenger.

The MTA just put out a list of the trains that are currently the best and worst at arriving on time for the more than six million riders every day.

This is how the list breaks down for the last 12 months for weekday only trains; the trains that are most often on time are the D, the D, and the J and Z tied to make the cut. The worst trains to ride that are most often not on time are the 5, A, and 6. Those train riders will let you know it.

"I'm always late for work because of the 5 train, you all need to get that taken care of," said Chuckey Barrott, a passenger.

"Nobody wants to wait, everyone wants to get somewhere on time. Yes of course, that's the thing," said Abrar Butt, a passenger.

So what makes a train land at the bottom of the pile? Lots of things come into play like maintenance, police investigations, and even someone getting sick on train can slow it down.

Have you ever been running to the train and the conductor is nice enough to hold the door a few extra seconds? Don't forget at some point you're going to be on the opposite end of that, and that nice gesture is going to make you wait on the platform a little longer.

"Increase in ridership obviously poses a challenge in order to keeping trains on time," said Kevin Ortiz, an MTA spokesperson.

More passengers equal longer wait time.

"It's crowded, the 5 train is always crowded," Barrott said.

"It's on the Lexington line, the Lex line is the busiest line in the system, the Lex line alone carries more customers on a given day than both Chicago and Boston combined," Ortiz said.

The MTA knows which trains out of the 8,000 running every day aren't performing at their best and it is working to always improve their stats.

"So we have systems like fast track that shut down certain segments of the system overnight where we can do as much work as possible overnight while impacting the least amount of riders," Ortiz said.

The number one thing the MTA says you can do to help keep trains on time is to let people off before you get on.